Privacy Policy
Crownwicke, the trading name of MayaKakao UG (haftungsbeschränkt), takes the protection of your personal data seriously and strictly adheres to applicable data privacy laws, including the General Data Protection Regulation (GDPR). This policy explains what personal information we collect, how we use it, and the rights you have regarding your data.
1. CONTROLLER
The controller responsible for data processing on this website is:
Crownwicke (MayaKakao UG, haftungsbeschränkt)
In den Grabengärten 6a
76829 Landau
Germany
Email: info@crownwicke.com
Phone: +49 159 05625633
2. DATA PROCESSED WHEN VISITING OUR WEBSITE
When you visit www.crownwicke.com, our servers automatically collect and temporarily store information transmitted by your browser, including your browser type and version, the operating system used, the referring page, the hostname of the accessing device, and the time of the server request. This data is not linked to a specific person, is not combined with other data sources, and is deleted once it is no longer needed for the purposes described here.
3. USE OF PERSONAL DATA
We collect personal data such as your name, shipping address, email address, and phone number when you place an order, so that we can process, ship, and manage your purchase. Payment related data is processed by our payment providers in order to complete transactions securely.
Your data is only shared with third parties where necessary to fulfill your order, such as with shipping carriers and payment processors, or where we are legally required to do so. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.
4. NEWSLETTER
If you choose to subscribe to our newsletter, we ask for a valid email address and, where relevant, your name, so that we can send you updates and address you personally. You can withdraw your consent at any time by clicking the unsubscribe link included in every newsletter, or by contacting us at info@crownwicke.com.
5. COOKIES
Our website uses cookies, small text files stored on your device, to remember your preferences, keep items in your cart, and improve your browsing experience. Most cookies we use are session cookies, which are automatically deleted once you close your browser. You can adjust your browser settings at any time to block or delete cookies, though doing so may limit certain features of the website.
6. ANALYTICS
We may use web analytics tools to understand how visitors use our website, which helps us improve our content and shopping experience. Where such tools are used, IP addresses are anonymized or shortened before analysis, so that individual visitors cannot be identified. You can opt out of analytics tracking through your browser settings or available opt-out tools provided by the relevant analytics service.
7. YOUR RIGHTS
Under applicable data protection law, you have the right to request access to the personal data we hold about you, to have inaccurate data corrected, to request deletion of your data, to restrict or object to certain processing, and to request that your data be transferred to another provider. To exercise any of these rights, please contact us at info@crownwicke.com. You also have the right to lodge a complaint with your local data protection authority.
8. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable legal, tax, and accounting obligations.
9. CONTACT
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at info@crownwicke.com or by phone at +49 159 05625633.